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We’d love to hear from you! We’re here to answer your questions, listen to your suggestions, or help with your reservations.

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How do i cancel a reservation?

You can always cancel by calling (818) 441 3240 or if you have already registered and create account in our website that more easy way to cancel your reservation. Keep in mind you must cancel 24 Hours before to pick up time avoid cancellation fee minimum charges.  more details

Get out faster from LAX airport?

You want to get out of LAX quickly. A curbside pickup will get you out of LAX in the fastest possible time frame.

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Meet and greet at LAX airport?

Pick up at baggage claim, VIPSUVS Private Car Service offers meet-and-greet service as well.

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What happened if my flight delay when arrive?

Our chauffeured drivers have a flight monitoring system they know when your flight arrive. please call us or you can modify your reservation and update status 12hours before pickup time by simply log in to your account. more details –

How are the price calculations on point to point?

All Prices start with minimum. we pay your tax and fees no service charge for credit card processing which beneficial for you. You only pay the mils that have taken in trip. price do not calculate with traffic time unless you made stop and time exceed 5 min after on Point-to-point reservation. more details

hourly service procedure ?

Basically, minimum hourly booking for 2 hours, You can direct your driver on the go, and stress free for parking your car. more details –

Reservations disallowed on online booking?

We are exclusive Car service not a taxi company. all online Reservations are disallowed less than 24 hour(s) before trip time. To assist you with better service please allow us time to manage with our availability. Please call us for to see availability more details

Can I pay cash? Or Zelle transfer?

Yes, you can pay cash or Zelle. Still, you have to provide Credit card information to reserve guaranteed reservation. We will authorize your full payment. after service you taken, you can pay cash to the driver, and we will refund total amount that if we had hold from your card. Prepaid with Zelle more convenient for you to not to be charge from Credit Card more details –

Have additional questions?

We’re here to help. Let’s talk.